A deposit of 30% of the total holiday cost is payable on return of the booking form. The remaining balance is due 6 weeks before the commencement of the holiday. If the holiday is booked less than 6 weeks from the commencement date the full holiday payment is due on return of the booking form.

The owners reserve the right to cancel a holiday booking where full payment has not been received six weeks prior to the holiday start date. It is the responsibility of the holidaymaker to pay the outstanding balance by the due date. Any bank charges incurred in the receiving and processing of the payment are to be met by the person making the booking.

A contract exists between the holidaymaker (the person making the booking) and the owners (Sarah Cussons and Jeffrey Fowler) once a booking has been confirmed in writing.

The person signing the booking form must be a member of the party intending to occupy the property. They must be over 18 years of age and agree to the booking conditions on behalf of all the guests occupying the property. The owners reserve the right to refuse any booking and return any accompanying money.

Once a booking is confirmed in writing, the holidaymaker is liable for the full cost of the holiday. The owners must be notified in writing of any cancellation.

The owners will endeavour to re-let the cottage for the booked period and if successful all monies paid less an administration fee of £25 will be refunded. If the cottage is only able to be re-let for a proportion of the period originally booked, a partial refund will be made less the administration fee. If the cottage is not re-let then the remaining holiday balance remains due.

The holidaymaker is therefore advised to take out Holiday Cancellation Insurance as a safeguard. 

In the unlikely event the cottage is unavailable for use during the booked period due to events beyond the control of the owners, the holidaymaker will be notified as soon as possible of this and a full refund of any monies paid will be given.

The owners are not liable for any loss of life, personal injury, or illness which the holidaymaker and other members of their party may suffer during their stay at the cottage unless it arises from negligence on the part of the owners. The owners do not accept any liability for loss or damage to the holidaymaker and their party’s personal possessions during their stay.

The number of guests using the cottage is not to exceed four persons unless by prior arrangement with the owners. This does not include infants under 24 months for which the holidaymaker is welcome to bring their own travel cot. If it is found that the number of guests has exceeded the agreed level, then the holidaymaker and their party will be asked to leave with immediate effect.

All damages and breakages are the responsibility of the holidaymaker. Damage and breakages must be reported to the owner prior to departure and the repair or replacement cost may be sought by the owner. Minor breakages, however, such as a glass or a cup etc can be dealt with by way of either replacement of the item or by leaving a contribution towards the cost of replacement.

Pets are not permitted to stay at the cottage. If a pet is found to be staying on the premises, the holidaymaker may be asked to leave with immediate effect and no refund will be given for any remaining days of the stay. If it is found that a pet has stayed on the premises, then the holidaymaker will be asked to pay cleaning charges. Smoking is not permitted in the cottage.

The cottage is cleaned and prepared for your arrival. We would ask that the property is left in the same clean state on your departure as it was found. In the event the cottage is left in such a condition that it requires professional cleaning, we will seek to recover the cost from the holidaymaker.

The owners and their representatives are to be allowed access to the property at any reasonable time.